Peggy Ignash Dudley
OBJECTIVE
To obtain a Network Specialist
position that will utilize my current skills, increase my knowledge in the
latest technological
advancements and eventually offer a promotion in management.
EDUCATION
Bachelor of Business Administration Executive Leadership/CIS
Anticipated: December 2004 GPA 3.9
Associate of General Studies
May 2003 GPA 3.81 Summa Cum Laude
Associate of Applied Science Networking
Specialist/CIS
December 2001 GPA 3.79 Summa Cum Laude
NACSE NANS Certification
AREAS OF KNOWLEDGE & SKILL
|
MS
Server 2003 |
Windows
(all versions) |
MS
Mail 3.5 |
Mainframe
Emulators |
|
MS
Advance Server 2000 |
Office
(all versions) |
Personal
Web Server |
Swish
2.01 |
|
MS
NT Server 4.0 |
MS
NT Workstation |
Cat
5 cable |
WinFax
Pro |
|
Novell
3, 4, 5.0 |
FrontPage
2000 |
LANDesk |
PCAnywhere |
|
CDNet Server |
Outlook
& Express |
Help
Desk Software |
Modem
pooling |
|
HTML
4.0 |
Photodraw |
LINUX
8 |
FTP,
DNS, DHCP, AD |
|
JavaScript |
Dreamweaver 4 |
Bourne
shell |
Hubs,
switches, routers |
PROFESSIONAL EXPERIENCE
Dudleys
Quality Computer Services, LLC
Owner/Web Developer June
2001- Present
·
Develop,
maintain and update sites for Mount Clemens Montessori kindergarten,
Conventional Carpet, Unconditional Love,
Precious
Preschoolers, Miss Ignash Teacher Page, Mothers Offering Mothers Support of
Clinton/Macomb, MI and
networking process/protocols during my studies.
·
Consult
website owners on possible marketing strategies.
U.S.
Manufacturing Company
PC Support Specialist February
2002 – April 2002
·
Assisted
all users with resolving hardware and software issues related to desktop,
printer and network operations.
·
Installed
and troubleshooting software upgrades on NT workstations.
·
Managed/monitored
the company’s PC and software asset base and ensured licensing.
·
Provided
web development changes on the company’s official website.
·
Reinstalled
workstation software including patches and updates.
·
Installed
and recorded all user support calls on Helpstar software.
WinStar
Wireless Inc.
Network Engineer I August
1997 - December 1997
·
Designed
a new highly secured NDS tree, while maintaining, restructuring and
implementing all object and data
security using login restrictions, object and property rights.
·
Assisted
in building and designing six Novell 4.11 IntranetWare servers, five mail
transfer agents and one SMTP
gateway to replace existing equipment.
·
Participated
in the migration project moving existing equipment from
·
Provided
Novell support for 20 servers and 200 workstations.
Handleman
Company
Network Administrator March
1994 - August 1997
·
Offered
technical hardware and software support for over 500 workstations at the corporate
office and branches.
·
Coordinated
data security on five Novell servers and two NT servers.
·
Served
as project leader in a successful implementation of a formal in-house training
program for Windows 3.1 and Office 4.3.
·
Conducted
personalized software training to all levels within the company.
·
Researched,
analyzed, and implemented new applications and hardware.
·
Provided
timely resolution of outstanding issues or production problems.
·
Demonstrated
ability to work as part of a team, effectively communicates ideas, and
introduces problem solutions.
·
Served
as team leader of the Staff Development Committee that helped to ensure
multiple career paths in the IT department.
IT Administrative Assistant September
1991 – March 1994
·
Handled
all correspondence, filing, expense reports, researching and data input.
·
Responsible
for assisting five assistant vice presidents, two directors, six managers and
over 50 IT employees.
·
Supervised
administrative assistants.
·
Coordinated
with accounts payable any disputed vendor billings.
·
Tracked
annual contracts, licenses and other miscellaneous accounts.
·
Followed
departmental budget when ordering supplies and other office equipment and
furniture.
·
Typed,
processed and filed all departmental purchase orders.
John
V. McCarthy & Associates
Secretary/PC Coordinator July
1989-September 1991
·
Handled
all correspondence and mail for the Vice President of the company.
·
Researched
and reported all newspaper articles about current events to create business for
our non-profit organization.
·
Installed
software and repaired all PCs and printers.
·
Coordinated
layout and distribution of bulk mail flyers.
·
Build
correspondence kits for sale executive accounts.
Relevant coursework: Program Design and Development, COBOL I,
Micros in Business, Intro. To Networking, LANs, WANs, TCP/IP,
Internetworking Devices, Network Design and Analysis, Network
Process/Protocols, Internet, JavaScript and Dynamic HTML,
Electronic Commerce, Microsoft OS 2000, Microsoft OS 2003
References and Portfolio
Available upon Request