To obtain a position that is a strictly technical Systems Analyst position in a growing company and to gain experience across multiple platforms in all realms of the computer industry.

10/31/1995- Present                   Global Crossing                               Southfield, MI

System Analyst/Senior Software Engineer/Software Engineer

§         Lead programmer supporting the Cost of Access Department consisting of implementing new development and program maintenance.

§         Project leader in supporting, maintaining and implementing new functionality additions to CFSII both COBOL batch/Visual Basic for Cost of Access Financial System as requested by our users.  Became proficient in VB and ASP.

§         Change security process in CFSII to allow users to access bills over multiple cost centers and performed installation on the server of the new version of CFSII.

§         Add new functionality to the payphone process to remit for 800 calls and placed in production.

§         Created email notification process for the IT development group.

§         Successfully established the Domestic Expense Verification System, which involved implemented a multiprocessing Call Detail Record process responsible for looking information up on the LERG (OCN, CLLI), and then passing it into the Expense Rating process.  Also performed all maintenance and new functionality additions to the traffic collection modules in DEV.

§         Support multiple platforms including building web pages, troubleshooting PC OS such as Windows 95/98/ME/NT/2000/XP.  Dedicated much time working with Microsoft Access.

§         Created a documented intranet website for all changes and updates to the company’s key systems. Also included are common PC and mainframe related questions that users can refer to at any time.

§         Team member of troubleshooting a traffic system created to take call detail records from our switch center and format them for COA.

11/12/1990-10/30/1995          Handleman Company                                  Troy, MI

Senior Programmer Analyst/Computer Programmer/Programmer Trainee

§          Created and maintain COBOLII, DATACOM, CICS, JCL, IDEAL 2.1 systems. Continuous communication with end users.

8/1988 – 12/1992                 Macomb Community College                    Warren, MI

Associate of Applied Science                    

  CIS Programming Specialty                                                       GPA 3.03/4.0

§         Tutor students in COBOL I/II and recognized by my professor Mr. Dennis Benincasa.

Experience of 7 years or more                                                       Skill Level: Expert

§         COBOL II, DB2, SQL, DB2 Connect, Microsoft Office (including Word, Excel, Access), FrontPage 2000, HTML, Outlook 2000, DATACOM, JCL, CA7, SYNCSORT, FILEAID, Viasoft Smart

Experience of 2 years or more                                              Skill Level: Intermediate

§         Visual Basic,  ASP-VbScript, Quickstart, Crystal Reports, Flow 4, Visio, CICS